Being a Modern Software Tester

role of tester in 2024

The role of the software tester has expanded well beyond the traditional task of finding bugs. Today’s testers are pivotal in fostering high-quality, robust, and user-focused products. This comprehensive article explores the multi-faceted role of testers, emphasizing the shift towards a proactive quality mindset, technical and analytical skills, strategic involvement, and continuous learning in the pursuit of excellence.

Foundations of Testing Excellence: Key Insights for the Aspiring Tester

I want to impart some essential lessons from my professional journey. These insights have been pivotal in shaping not just competent but truly exceptional testers. They are distilled from years of hands-on experience and continuous learning—valuable pearls of wisdom for those who aspire to master the art of testing.

  1. Redefining the Role of Tester: From Bug Finder to Quality Guardian

The modern tester is not just a bug hunter but a guardian of quality. This role of tester involves advocating for quality at every stage of the development process, from initial design to final release. When bugs are discovered, they are treated not as mere faults to be fixed but as valuable learning opportunities. Each bug prompts critical questions about how it could have been prevented, whether at the requirements, design, or coding stage. This reflective approach turns every issue into a lesson, fostering a culture of continuous improvement among the entire team.

The concept of testers as ‘quality guardians’ does not entail a solitary stance against shortcomings in development. Rather, it signifies the role of testers as advocates for quality within a collaborative team environment.

Quality assurance is a collective responsibility, necessitating close cooperation with development, DevOps, product teams, and beyond. Testers lead the charge by ensuring that quality considerations remain paramount at every project stage and that best practices are not only recommended but implemented. As domain experts, testers become the go-to source for insights into testing and quality, blending their specialized knowledge with a team-oriented approach to drive the creation of exceptional products.

  1. Technical proficiency: Elevating testers from coding to system mastery.

As technology evolves, so does the need for testers to possess robust coding skills. The ability to write and understand code is crucial for creating effective test automation, understanding system behaviors, and contributing to the technical discussions of the development team. This skill set ensures that tests are not only functional but also efficient, maintainable, and aligned with the evolving needs of the product and the team.

While coding skills form a crucial part of a tester’s toolkit, their expertise must extend to understanding the system’s architecture and design. Proficiency in areas such as communication protocols, service interactions, data storage, and monitoring is essential. This comprehensive knowledge not only enhances your ability to design thorough tests and identify issues effectively but also strengthens your collaboration with developers. By engaging in deep technical discussions and understanding the system at a macro level, testers gain the respect and trust of their peers, often becoming pivotal contributors in decision-making and design processes.

  1. Mastery in Testing Without Coding: Balancing Technical and Analytical Skills

While strong technical skills are important, the core of testing remains in the critical analysis of the product and its interaction with users. Testers need to understand user needs, business goals, and market trends to ensure that the product is not only bug-free but also competitive and relevant. Their analytical skills help foresee user scenarios, anticipate potential failures, and contribute to the product’s design and strategy, ensuring a quality user experience from the ground up.

  1. The Tester’s Expanded Influence: Making an Impact Beyond the Code

Testers today have a significant impact on the entire software development lifecycle. Their influence goes beyond testing; they are involved in defining user stories, shaping the product roadmap, and ensuring that the product meets the highest standards of quality. Their work ensures that the final product is not only technically sound but also aligns perfectly with business objectives and user expectations, thereby enhancing the product’s market success.

  1. Always Keep Learning: The Pathway to Excellence

In the ever-evolving world of software development, resting on one’s laurels is not an option for testers. Continuous learning is key to staying relevant and effective. Testers are encouraged to learn from various sources, including colleagues, online resources, meetups, and conferences. This ongoing quest for knowledge helps break the bubble of familiarity, exposing testers to new tools, techniques, and perspectives. It ensures they are not just keeping up with the latest trends but are also continuously enhancing their skills and broadening their understanding of the field.

Let’s Break It Down

To illustrate this expanded role of tester, consider testing a new API, v1/payment, which accepts two parameters: amount and reference number

Suppose you write a test that passes a null value for the amount, and the service returns an error. 

On the surface, it appears you’ve found a bug. But let’s delve deeper into the implications and questions this raises:

  1. Immediate and Long-Term Impact: 

Discovering a bug might initially seem like a success, but it’s essential to consider the broader implications. The fix might delay development and release schedules, affecting overall project timelines and perhaps even customer satisfaction.

  1. Comprehensive Scenario Analysis: 

Finding one error is just the beginning. What about other invalid values or edge cases for every parameter? This incident highlights the need for a thorough testing strategy that encompasses various data types and boundary conditions.

  1. Requirement Verification

Assuming that a null value for the amount is invalid might be logical, but have we verified this against the client’s requirements? This scenario underscores the importance of understanding and aligning with the specifications and possibly revisiting the requirements documentation for clarity.

  1. Client Diversity and API Design:

If the API serves multiple clients, do they have different requirements for the same parameters? This situation could necessitate a more flexible API design or additional versioning to accommodate varied needs.

Additional considerations might include:

  1. Error Handling and User Communication: 

How does the API communicate errors? Is it clear and helpful to the end-user or developer implementing the API? Nobody likes a 500…

  1. Test Data and Environment: 

Are the tests covering realistic scenarios? Is the test environment closely replicating the production environment to catch potential issues?

  1. Security and Data Validation: 

Particularly for payment APIs, ensuring data security and rigorous validation is crucial. Are there checks against potential security breaches or data corruption?

This example, while seemingly straightforward, illustrates the myriad considerations a tester must navigate. It’s not just about finding bugs but understanding the cascading effects of those bugs, the adequacy of testing scenarios, and the alignment with broader business and user needs. By asking the right questions and thoroughly considering the implications, testers can ensure they are truly adding value and contributing to the delivery of a robust and reliable product.

Your Role as A Tester

Having outlined the implications of finding a bug in the v1/payment API, let’s explore how a proactive, engaged tester can mitigate these issues by being involved early and asking the right questions. Here are some example questions that relate directly to the potential problems identified, along with an explanation of the broader strategy:

  1. Clarifying Value Constraints and Expectations: 
    1. Example Question: “What are the acceptable and valid values for the amount? Is it mandatory, and what data type should it be?”
    2. Broader Strategy: Engage in requirement discussions to understand and influence the range, types, and validation of input values early in the design.
  2. Ensuring System-Wide Implications:
    1. Example Question: “What is the precision required for the amount? How many decimal places are needed, and is this consistent across our system?”
    2. Broader Strategy: Confirm that the API’s design aligns with the overall system’s standards and practices, ensuring consistency and preventing later confusion or errors. 
  3. Understanding and Defining Context-Specific Behavior:
    1. Example Question: “What is the currency? What validations are necessary, especially in scenarios like exceeding user balance?”
    2. Broader Strategy: Delve into how the API interacts with other system components and user scenarios to define robust error handling and validation strategies.
  4. Clarifying Ambiguities and Avoiding Assumptions:
    1. Example Question: “The term ‘reference number’ is vague. Can we define it more clearly to reflect its purpose?”
    2. Broader Strategy: Advocate for clear requirements and documentation to prevent misunderstandings and ensure long-term maintainability.
  5. Addressing Security from the Start:
    1. Example Question: “Given that the reference number is a string, how are we mitigating potential security risks associated with it?”
    2. Broader Strategy: Prioritize security considerations and collaborate with the team to implement robust measures from the outset.

These questions are illustrative of the type of proactive, critical inquiry that can significantly mitigate potential issues. They demonstrate the importance of being involved from the earliest stages of development to influence and shape the project’s direction. It’s not about asking these questions verbatim but understanding the kind of thinking and analysis they represent. By being present early and engaging in the conversation with informed critical questions, testers can ensure that many problems are addressed before they arise, leading to a smoother development process and a higher-quality product.

Coding for Testers: Building for Tomorrow

Earlier, the necessity for testers to possess strong coding skills was highlighted, and this is particularly pertinent in scenarios like our v1/payment API.

The naming convention itself suggests the likelihood of future versions, such as v2/payment. As a tester, it’s vital to anticipate these developments and design your tests to accommodate future iterations. This means writing flexible, maintainable code that can easily adapt to new versions with minimal revisions. Techniques like inheritance, interfaces, generics, or factory patterns can be employed to create a robust and scalable test framework (if you’re not familiar with these terms, now it’s time to read about them).

Understanding and utilizing these advanced coding techniques requires a deep knowledge of best practices, data structures, and principles of clean code. This proficiency enables you to write high-quality code, engage in sophisticated design discussions, and develop tests that are resilient to changes. Embracing this journey to enhance your technical skills is challenging, but it’s essential for staying ahead in the rapidly evolving field of software testing.

By investing in your coding capabilities, you not only prepare yourself for the immediate tasks at hand but also future-proof your testing strategy, ensuring that you can continue to contribute effectively as technology advances.

Deep Dive into System Architecture: Understanding the Mechanics of API Integration

To ensure the highest quality in software testing, a tester’s expertise must go beyond just coding; it extends into a profound understanding of the system’s architecture and operations. Take, for instance, our payment API. A robust grasp of the system architecture allows us to dissect the workflow triggered by this API.

It’s not enough to know that the API initiates a payment; we must uncover where the actual transaction processing takes place. Is it handled by the service that receives the call, or is it managed further down the line, possibly by an external third party?

The nature of the process is also under scrutiny. Does the API operate synchronously, confirming the money transfer immediately upon sending a response? Or is it asynchronous, where the actual transfer could occur minutes later? In the case of an asynchronous or lengthy process, are there mechanisms within the response to track and verify the transaction’s successful completion?

Testing is not just about verifying a successful API call; it’s about understanding how that API fits into the larger ecosystem and contributes to the overarching business objectives. Our goal is to ensure that the API not only functions correctly in isolation but also integrates seamlessly within the existing system, fulfilling its intended business purpose effectively.

Leading Through Transparency in Testing

An intriguing aspect to consider in our example of passing null for the amount is not just that it uncovered a bug but that it came as a surprise to the developer. This scenario illuminates a crucial gap in the team’s communication. As testers, part of our responsibility is to ensure that no one is blindsided by the test cases we plan to execute. If you’re thinking of testing a particular edge case, it’s important that this isn’t kept in isolation.

Effective communication is fundamental in development, particularly in testing. It’s vital that knowledge, insights, and strategies are shared among all team members, including testers, developers, and any other stakeholders. One of the most critical junctures for this exchange is during test design and case review sessions. These are the opportunities to discuss and align on what will be tested, how it will be tested, and the rationale behind each test case. By doing so, you not only ensure that developers are not caught off guard by the tests but also foster an environment of collaboration and collective problem-solving. Remember, uncovering bugs is not a solitary victory; it’s a team effort towards ensuring the highest quality product.

Conclusion: The Evolving Craft of Software Testing

The journey of a software tester is one of continuous evolution and adaptation. As we have explored, the modern role of tester has grown to encompass a guardian of quality, a technical expert, a strategic thinker, and a lifelong learner.

By embracing a proactive approach to quality assurance, mastering the technical intricacies of coding, and fostering open communication within cross-functional teams, testers can not only anticipate and mitigate risks but also drive innovation within the product development lifecycle.

In this era of rapid technological advancement, testers are called upon to be more than just evaluators of code. They are advisors, educators, and collaborators, integral to the crafting of digital solutions that are not only functional but also secure, user-centric, and aligned with business objectives.

As we continue to push the boundaries of what is possible, let us remember that the value we bring as testers is not merely in the bugs we find but in the failures we prevent and the quality we infuse into every line of code. In the end, our goal is clear: to ensure that the products we help build not only meet but exceed the expectations of users and stakeholders alike

Join the Vanguard of Quality Assurance: As a modern software tester, your journey is one of continuous learning, critical inquiry, and proactive problem-solving. Embrace the challenge to redefine quality in the digital age. Share your insights, refine your technical skills, and collaborate closely with your team. It’s time to step forward and lead the charge in shaping software that not only functions but excels. Are you ready to make an impact?

Gil Avraham

Written by

Gil Avraham is a testing architect known for his enthusiasm for quality and innovation. His forte lies in crafting and refining the ‘quality’ mindset, and he relishes the opportunity to elevate products, processes, and people. Always on a quest for knowledge, Gil embraces mistakes as milestones on the path to mastery. With a knack for rapid learning and evolving tech know-how, he blends new insights with established wisdom to fortify tools, infrastructure, and tests. Gil’s aim is to instill a culture of quality, anticipating challenges and proactively addressing them to ensure that the work transcends mere testing — cultivating understanding and driving improvement.

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