6th December 2023
05:00 PM - 07:00 PM MST
How to Build a QAaaS Solution
There are mainly two QA team setups: either being part of the development team or, more rarely, functioning as a separate team.
Joss’s career has been shaped by the latter. So, how can QA teams organize themselves to ensure relevant internal management while consistently delivering value?
This session proposes approaching QA work and scope as if it were a product. But instead of clients, the users are developers (yes, much more demanding).
Join this talk to explore how to truly create a QA product and start building QAaaS (QA as a Service) a solution created and maintained by QAs, serving internal stakeholders.
– How to design a scalable QA framework
– Structuring and delivering QA as a product (QAaaS)
– The Do`s and don’ts of scaling a project and team
Joss Santos has been working in Quality Assurance for over 7 years, starting as a QA Automation Engineer. Since then, he has led teams, built testing frameworks, and scaled QA operations across multiple companies.
After creating the QA department at Jscrambler and leading the team for 3 years, he held senior QA roles at Talkdesk, Checkout.com, and most recently at Adidas. At Adidas, he built and currently manages the QA Automation team that supports content delivery across several global markets.
Each role has increased his responsibilities and scope, and in recent years, he has led QA projects on a global scale. Joss has hands-on engineering experience and in-depth knowledge of cloud-based automation tools and frameworks.
His skills include QA leadership, automation, end-to-end testing, CI/CD, team building, cloud QA (AWS), Playwright, and JavaScript/TypeScript.
Leadership roles and the true function of a leader often do not go hand in hand.
This talk explores the question: at what point do we become leaders, and when does formal recognition of that role arrive?
It also examines different types of leadership: formal vs. informal; technical vs. functional; and leadership as a career path vs. a temporary role.
Finally, it opens space to discuss some of the challenges and dilemmas of leadership.
– Understanding different leadership paths: functional vs. technical
– Transitioning from contributor to recognized leader
– Leadership Challenges and Dilemmas
Tiago Paixão is the Head of BizDev and Marketing at DbServices. He has 25 years of experience leading teams and projects. He holds degrees in Social Communication and Systems Analysis, and has completed executive education at the MIT Sloan School of Management in Boston.
He has worked in the banking, geotechnology, and retail sectors. Since 2010, he has led teams in roles such as Head of Projects, Processes, and Governance at AGIBANK, and Director of Innovation at Frigelar. He also served as Development Manager at Rocket Chat and Codex Remote.
Tiago has been living in Portugal for 3 years. He is also an author of books in the fields of communication and fiction, with over 5,000 copies sold in Brazil and Portugal.
Artificial intelligence is increasingly present in the world of software testing automating tasks, generating tests, and accelerating processes. But how far can it really go? In this talk, we will explore the benefits and risks of using AI in the QA field, discussing why socio-emotional and distinctly human skills remain essential, even in an increasingly automated landscape. A practical and timely reflection on our role in the future of quality.
• How AI is transforming software testing
• Tools and real-world examples of AI-driven automation
• The risks and limitations of relying solely on artificial intelligence
• The importance of socio-emotional skills in QA
• Why empathy, creativity, and critical thinking remain irreplaceable
• The future of QA professionals: technology with consciousness
• Practical reflections on collaboration between humans and AI
With a background in engineering and 12 years in the testing field, Pedro has worked in technology for 27 years across various sectors including television, finance, e-commerce, betting, and currently in1 insurance. Enthusiastic about the financial world, cooking, and outdoor activities — when he’s unreachable, he’s either cycling or at sea.
Artificial intelligence is increasingly present in the world of software testing automating tasks, generating tests, and accelerating processes. But how far can it really go? In this talk, we will explore the benefits and risks of using AI in the QA field, discussing why socio-emotional and distinctly human skills remain essential, even in an increasingly automated landscape. A practical and timely reflection on our role in the future of quality.
• How AI is transforming software testing
• Tools and real-world examples of AI-driven automation
• The risks and limitations of relying solely on artificial intelligence
• The importance of socio-emotional skills in QA
• Why empathy, creativity, and critical thinking remain irreplaceable
• The future of QA professionals: technology with consciousness
• Practical reflections on collaboration between humans and AI
With around 10 years of experience as a Nurse (with specialization in Maternal Health), Magda transitioned to IT in 2023 — first as an implementation consultant and currently as a QA. She is the founder and former president of a Toastmasters club, participates in Batucada Radical, works as a promoter/hostess at events, and has a special interest in travel, new cultures, and financial literacy.
Get a chance to access other individual activities while you tune in to this meetup.
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