Our focus as testers may sometimes be confined to finding bugs or testing functionality that we fail to see the bigger picture. In order to provide a top-notch customer experience, testing should go beyond finding bugs.
This session will introduce you to an interesting concept known as poka-yoke(errror-proofing), which will help you to prevent issues that can compromise your applications customer experience. Implementing Poka-yoke can help you add a lot more value to your organization as a tester. After this session, have a new testing approach to add to your toolkit, which you’ll love using.
Prashant Hegde is a passionate testing leader. He is experienced in building and leading high-performing teams. Prashant heads the QA team at MoEngage, a leading insights-led customer engagement platform.
Prashant enjoys sharing his experiences by contributing to software testing communities worldwide. Prashant is an avid blogger and a frequent speaker at industry conferences.