TestFlix 2021 – Jon Bach

'TestFlix 2021' - Esteemed Speaker​

Jon Bach

Sr. Program Manager for Marketing Tech Quality at eBay

Atomic Talk Title: RIGID PERC: A Program Manager’s role

What does a Program Manager do anyway? I think it’s very similar to testing, in that it’s all about questions and answers. If testing is about questioning a product, program management is about testing a project (or multiple projects). This video is a mock of what my day is like on Slack, this time from answering the questions of a new hire in Program Management.


Jon will run you through a mock day on Slack, showing 9 different aspects of management:

  1. Requests
  2. Information
  3. Guidance
  4. Investigations
  5. Dependencies
  6. Patterns
  7. Escalations
  8. Reminders
  9. Clarity


Speaker Bio

Jon Bach is currently known as “Jon the Bug Hunter” by eBay customers.  He has 22 years of presenting at about 100 testing conferences, workshops, and meetups (keynotes, tutorials, and plenary tracks). He is the Creator of Open-Book Testing – a test-chartering technique using open-ended questions to find important bugs quickly and Co-creator of Session-Based Test Management – a way to manage and measure effort from exploratory (improvisational/investigative testing) He also wrote articles for testing magazines “Playing the Expert Game”, “When You’re Tested”.

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