I attended ‘A Hands on Workshop on Problem Solving’ by Ajay Balamurugadas and Jyothi Rangaiah, in 2018 in Bangalore. Test managers, experienced testers, engineering graduates and programmers attended the workshop. I appreciate the foundation on which the workshop is designed and its simple and effective. Actively listen to your partner(whose problem is to be solved), start a conversation, immerse yourself to build a shared understanding of ‘The Problem’. Engage with your partner and start discussing what different solutions might / should work. Prioritize and choose the best ones to try out. Remember, each problem has a solution and a solution may lead to a different problem and hence different mindsets, techniques and heuristics were suggested to generate ideas. I highly recommend this workshop by Ajay, to anyone who wants to effectively solve individual, team, work group related problems.